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MARKET RESEARCH
MARKET RESEARCH
SUCCESS STORIES
Automobile Industry

1. "Study on After-sales Service Satisfaction of FAW Audi Automobile Sales Service Co., Ltd."1. Project IntroductionIn order to improve the customer satisfaction of the after-sales service of the FAW Audi car brand, impr...

HealthCare

1. "Survey on Drug Use in Phase II Diabetes Program"1. Research purposeLearn about medications used in diabetes treatment2. Interview format:telephone interview3. Screening requirementsHospital: tertiary hospitalDepartme...

Real Estate Industry

1. Satisfaction return visit of Zhongnan Group1) The overall goal of the project:Through the telephone return visit, the problems existing in the property services in various regions were found, so as to improve the overall servic...

Financial Insurance

1. "Agricultural Bank of China Mystery Customer Inspection"1) Purpose of the investigationMainly through the independent executors using the mystery shopping method to test the service environment management, employee st...

Clothing Express

1. "Kama Mystery Shopper Project"Background of the projectKAMA is casual clothing. Has the style of the American West retro, free, tough, brave and heroic. Karma International Enterprise Co., Ltd. was established in 2001...

FMCG

I. "Unannounced Visit to Mystery Customers of Gome"1) The content of the unannounced visit:1. Unannounced visit projectPrototypes, toilets, employee image discipline, professional introductions, reward reporting announce...

Catering Food

I. "Elippe's Clear Visit Project"1. Take photos and check records of the following categories in the designated store.1) Room temperature liquid dairy products (white milk, room temperature flavored milk, room temper...

IT/Communications

1) "Brand Mobile Phone Consumer Research Project"1. Research background:End markets are changing faster and consumers face more choices. In response to the new changes in the mobile phone market, this month's consume...

Government Program

1. "Investigation Project of Public Rental Housing Demand for Migrant Workers"1) Purpose of the investigationThe government has included migrant workers as the key security objects for public rental housing. In this cont...

Luxury Jewelry

1) "Research on Consumer Demands of Jewelry and Diamonds"1. Research purpose① Respondents' awareness of the brand② Respondents' purchase demand for diamonds③ Factors that respondents consider when buying diamonds...

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NEWS CENTER
2022-06-10 The consumer goods industry can only count on startups in the future?

Rather than cultivating new markets yourself, investing in acquisitions may be a shortcut to turning around your own decline.The consumer goods industry as a whole is in a downward g...

  • 2022-07-13 Businesses are stronger because of mystery shoppers

    As the old saying goes: the authorities are obsessed, and th...

  • 2022-07-13 What is the process of consumer research

    Consumer research is the investigation and study of consumer...

  • 2022-07-13 Mystery Shoppers: Seeing Businesses from the Customer's Perspective

    What is a business? In essence, there are stable customers c...

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